Terms & Conditions – Prettymetic
Welcome to Prettymetic. By placing an order or interacting with our services, you agree to the following terms and conditions. Please read them carefully.
1. General
Prettymetic is a Kathmandu-based beauty brand established in 2021, offering fragrances, makeup, cosmetics, skincare, and hair care products across Nepal.
2. Orders & Acceptance
All orders are subject to confirmation.
We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicious activity.
3. Pricing & Payments
All prices are listed in NPR (Nepalese Rupees).
Prices may change without prior notice.
We offer Cash on Delivery (COD) and other available payment methods.
4. Delivery Policy
We deliver all over Nepal.
Delivery time typically ranges from 2–5 business days depending on location.
Delivery charges may vary and will be confirmed during order placement.
5. Return & Exchange Policy
Returns or exchanges are accepted only in case of damaged, defective, or incorrect products.
Customers must report issues within a limited time after delivery.
Products must be unused and in original packaging.
6. Product Information
We strive to provide accurate product descriptions and images.
However, slight variations in color or packaging may occur.
7. User Responsibilities
Customers must provide accurate delivery details.
Any misuse of our services or fraudulent activity may result in order cancellation or restriction.
8. Intellectual Property
All content, including images, logos, and text used by Prettymetic, is the property of the company and may not be used without permission.
9. Limitation of Liability
Prettymetic is not liable for:
Delays caused by courier services or unforeseen circumstances
Allergic reactions or misuse of products
Customers are advised to check product suitability before use.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
11. Contact Information
For any questions or concerns, please contact us:
📍 Kathmandu, Nepal
📞 +977 9713036111
📧 [email protected]
